We provide a range of flexible primary health care services to give the care people need, when they need it. Explore our services below for further information.
Urgent care services
Primecare's first class clinical response and primary care centres have enabled us to become a high performing provider of urgent GP services across the country. We are commissioned by Clinical Commissioning Groups in England and Local Health Boards in Wales and cover around 1/10 of the UK population.
Our services manage adults and children presenting with Minor injuries and illness including insect bites and stings, minor burns and scalds, cuts and bruises, infected wounds and suspected fractures. Our 24/7 Urgent care services provide commissioners with the comfort that patients have round the clock access to health care services without having to attend Emergency departments at the local hospital.
Out of hours services
We work closely with the new National NHS111 providers and offer patients clinical advice throughout the out-of-hours period. In addition, patients can book appointments to be treated or where appropriate we will provide home visits.
We work in partnership with GP practices, A&E departments and NHS111 to ensure that patients get the right health information and treatment at the right time, working through the night and at weekends. We also support GP practices with their telephone calls during the day and provide primary care services for patients when their practices are closed for training.
Our highly trained doctors, nurses and care coordinators help with around 1.6 million calls from patients every year.
In some areas we provide a single point of access for a number of different services including GP out of hours care, emergency social care and dentistry. We also provide overnight and weekend district nursing services supporting patients in their own homes.
NHS walk-in centres
Primecare manages a number of NHS walk-in centres across the UK, open from 8am-8pm seven days a week for patients with non-life-threatening illnesses and injuries. We pride ourselves on offering fast access to convenient health care appointments with excellent teams of clinicians.
As well as running GP-led walk-in health centres, Primecare also manage GP practices for registered patients.
We mainly work in partnership with local clinicians to run high quality patient services.
Healthcare in secure settings
Primecare provides healthcare services in a number of secure settings, including prisons, immigration centres and secure training centres.
We offer a full range of primary care services, as well as services to avoid hospital transfer, mental health in-reach and integrated drug treatment systems. Our urgent healthcare services that provide GP care outside normal hours also covers prisons in selected areas.
End of life care
Primecare’s End of Life Service provides both care and compassion for patients and their families and allows them the choice to receive care in their preferred place of residency away from hospital.
Working in partnership with Age UK (Northants), we work closely with leading clinicians from NHS Northamptonshire to provide rapid response end of life services on behalf of Nene and Corby CCG.
This comprises of a single point of access telephone service, a care coordination centre and a nurse-led health care service, the rapid response service. We manage complex care packages for patients to prevent avoidable admissions and support patient discharge.
Primecare has considerable experience in running a number of NHS dental practices. We also run telephone assessment for patients with emergency dental problems in some parts of the UK.
Primecare has been successful in winning contracts to provide NHS dental practices across the country since 2010. Our state of the art practices provide the highest quality dental care in first class facilities.
Forensic medical examiners
Primecare has operated in the police market for over 15 years, offering quality services to large and small urban and rural force areas. Primecare currently provides custody healthcare to regional police forces and sexual assault referral centres, as well as telephone advice for a wide range of forensic medical examiner services.
As a leading healthcare provider to the police market, Primecare is committed to working in partnership with educational and NHS institutions to ensure that our teams receive ongoing development and training and nationally recognised qualifications.
We work with strategic stakeholders and third party organisations to deliver a wide range of ongoing care and support for patients when they are out in the community.
Primecare Locums is a clinical and medical staff agency. We support GP practices and NHS organisations with locum doctors. We have a range of vacancies for locum work across the country.
Telephone health services
Primecare also provides a range of healthcare telephony services across the UK, including telephone clinical triage and sexual health telephony.